Essential Ecommerce Web Development Australia & New Zealand Now
E-commerce, electronic commerce, online or online commerce: all these terms refer to the purchase and sale of goods or services using electronic information technologies. Internet is the basic technology. But other forms of digital data transmission and processing , such as mobile telephony, electronic customer databases or accounting software, are also used in this field. So what is e-commerce, what are its pros and cons, and what are the current trends?
What is e-commerce?
In addition to the purchasing processes themselves, e- commerce includes all of the processes that initiate and process a purchase. An online store functions as a central sales platform on which potential buyers can not only browse the product range, but also order and pay through a dedicated digital system. An electronic merchandise management system records the product sold and updates the stock. An RFID chip tracks the shipping route. Finally, CRM systems allow you to manage your customer relationship well. For the Ecommerce Web Development Australia & New Zealand this is important.
In a narrower definition, electronic commerce is therefore part of E-Business
This includes all automated business processes in which electronic information and communication technologies are used. The goal of using these largely automated business processes is to make work more efficient and increase revenue.
- Digital technologies are the basis of electronic commerce. Suppliers and customers exchange digital data within this framework. Very different technologies can then be involved: the spectrum ranges from simple radio technology (eg Bluetooth) to very complex systems based on artificial intelligence (AI). In addition to communication technologies via the Internet and telephony, electronic databases, word processing software, social media or television as an advertising channel, payment transactions via online banking services and online banking services are also used. chat-bots for customer service. This creates a widespread digital infrastructure of wireless or wired networks. The common denominator is that spatial distances no longer matter. Sometimes its technologies completely replace physical contact. With e-commerce, consumers no longer need to visit a physical store or get advice in person.
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